Pnp Ringcentral Rooms (2024)

FAQs

How do RingCentral rooms work? ›

Use RingCentral Rooms to initiate RingCentral Video meetings from different endpoints. You can start a meeting instantly when you open the RingCentral Rooms app. On the Rooms controller, tap Meet now to start a meeting. Invite participants to join your meeting by sharing the meeting ID.

The waiting room feature allows the meeting host to control when an attendee can join the meeting. As the host, you can admit or deny attendees individually, or hold them in the waiting room to be admitted all at the same time.

RingCentral provides far more integrations for team chat, phone and SMS while Zoom has the most video integrations.

Set up screen recording for digital channels and configure the percentage of chat/email interactions to record. Capturing agent screen activity can last up to 10 minutes after interactions to include wrap-up tasks.

The Chat panel will open and messages can be broadcast to all “Waiting Room Participants” at once. Note: If enabled in the meeting scheduler's Zoom settings, Hosts and Co-hosts can also send messages to individual participants in the Waiting Room and participants can also reply to these messages.

As the host or co-host, you can either let one or admit all participants into the meeting at one time. Host and Co-Host controls allow you to click on the security button and disable the waiting room at any time throughout the meeting to allow your participants to enter without having to go into the waiting room.

A virtual waiting room is a cloud-based solution used by businesses and organizations to control online traffic to their websites or mobile apps. It prevents website crashes and ensures fairness in high demand situations like ticket onsales, sneaker drops, and government registrations.

Breakout room discussions work better when the topic, case study, or question is interesting and complex enough to discuss for at least 5-10 minutes. Questions or tasks that are either too easy, too difficult, or too vague can result in silence in the breakout rooms.

How do you control breakout rooms? ›

You can manage any number of accounts from the accounts management portal. Each page in the portal can display up to 20 linked accounts, and different pages are identified by page numbers. 2. Enter the credentials of the account.

To use a VoIP deskphone with RingCentral's service, you can either purchase a phone from RingCentral or Bring Your Own Device (BYOD).

RingCentral's free video conferencing tool lets you place an unlimited number of video meetings on our industry-leading video conferencing software. You can even download our easy-to-use app and take your video meeting on your Android and iOS devices.

How RingCentral Works. RingCentral is a cloud phone system that provides business calling and text messaging options by allowing you to connect an existing phone number to a new business or toll-free number. You also have the option to buy desktop and cordless phones, headsets, conferencing tools and other equipment.

Automatic Call Recording is turned off by default and can be turned on for one or more user extensions for inbound or outbound calls.

Callers wait in the queue for primary and overflow members until they are either answered, or the maximum wait time is reached. with overflow enabled, overflow members are selected based on who has been idle the longest. with overflow enabled, members are selected in the order listed.